HOA Contact Information

Account Set-Up Tips

Want to make sure your HOA assessments are paid in a timely manner to avoid a costly mistake. We offer the ability for you to sign up Recurring Online Payments via our website.
Sign up for our “Paperless” program. It simply provides you and the HOA more flexibility in how you are notified of important information related to your home and the HOA.
We encourage you to provide several email addresses and phone numbers so we can contact all relevant parties to the home.
Parties can only be authorized by providing their names. Authorizing someone allows them to receive the same information homeowners can receive from the HOA.

What is your role with this home?

(select each item that fits your scenerio for more info & tips)

We reside at the home and manage all of the home’s affairs

Please ensure your mailing address matches the property address, unless you send all of your mail to another address (such as a P.O. Box). Don’t check your mailbox much? Sign up for our “Paperless” communication option should you prefer more email communication than via USPS.
Provide as many email addresses as you like. If you signed up for Paperless all will receive HOA communications.
Should you have adult children, you may want to authorize them on the home’s account, just in case you are ever indisposed. This helps us verify their relationship to you, and share important information about the home with them should they contact us or we need to contact them (after attempts are made to contact you).

We reside at the home, but someone else assists us with managing the home’s affairs

The best practice here would be to have mail delivered to your home, unless you send all your mail to another address (P.O. Box etc.), assuming you are responsible for paying the association’s assessment. More on that later.
Provide us with email addresses for the homeowners, and any parties which provide you assistance. Then, sign up for our “Paperless” communication option, if you are comfortable doing so. All emails will receive HOA communication.
If someone other than the homeowner handles payment of the assessment on the property, and requires payment coupons to pay the assessment, it may make sense to use their address

We don’t reside at the home, but do deal with tenants at the property without the need for any property manager

Please provide your best contact address, and a copy of the lease in effect. Sign up for our “Paperless” communication option should you prefer more email communication than via USPS.
Provide as many email addresses as you like. If you signed up for Paperless all will receive HOA communications.
Authorizing any individuals allows us to treat them like you, the homeowner.

We’ll send copies of certain notices you receive directly to the home’s address with no further action needed by you

We don’t reside at the home, but have hired a property manager rent out and handle matters at the home

Please provide your best contact address, and a copy of the lease and property management agreement in effect. Sign up for our “Paperless” communication option should you prefer more email communication than via USPS.
Provide as many email addresses as you like. If you sign up for “Paperless” all will receive HOA communications.
Authorizing any individuals allows us to treat them like you, the homeowner. You can also authorize your property manager or property management firm. This would allow them to receive communication in the HOA’s “Paperless” program.
We’ll send copies of certain notices you receive directly to the home’s address, and emailed to your property manager or property management firm with no further action needed by you.

Do none of these options fit your role with this home? Give us a call at (702) 577-3500 to discuss the best way to handle your needs.

Please use the form below and upload your documents to submit the online HOA Contact Information Form.

* required field

Step 1 of 5

Your Name: *

Property Address: *

Mailing Address (if different than the property address):

Authorizations:

The Association needs written authorization to speak with any person who is not named on the Deed about your property or account, including a spouse. To authorize persons not named on the Deed, list the name(s) here.

Lease and Property Management Agreement:

Click or drag files to this area to upload. You can upload up to 6 files.

Upload from your device or drag and drop your lease and property management agreement into the box above.

Go Paperless:

I agree to go paperless and to be communicated with electronically.

Homeowner enrollment in Paperless correspondence authorizes the Homeowners Association and its agent On The Ball (“Agent”) to send any and all correspondence required pursuant to Nevada Revised Statutes and/or the Association’s governing documents via email to the email address(es) submitted. The email correspondence will be sent in lieu of any mail correspondence, in accordance with NRS 116, subject to the provisions below. At its sole discretion and in accordance with the Management Agreement, Agent retains the right to send certain items of correspondence via mail in addition to via email. At its sole discretion and in accordance with the Management Agreement, Agent retains the right to send certain items of correspondence via mail in lieu of via email. Examples may include but are not limited to: annual payment coupons, surveys and election ballots, notices of past-due account status, notices of violations. Agent retains the right to terminate the Paperless correspondence enrollment of any and all owners, upon notice to the owner(s). In all cases, notice will be sent via both email and mail in advance of enrollment termination. Homeowners are responsible to provide written notice to Agent of changes to delivery preferences, including, without limitation, changes of email address. Homeowners may terminate enrollment in Paperless correspondence at any time by providing written notice to Agent. Homeowners may contact On The Ball with any questions.

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1180 N Town Center Dr #100
Las Vegas, NV 89144

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